1. General Information

1. This policy pertains to the website operating at the URL: poleathome.com.
2. The website operator and Data Controller is: Anne-Marie Kot, Lungengasse 33, 50676 Köln.
3. The contact email address for the operator is: info@poleathome.com.
4. The operator is the Data Controller of your personal information provided voluntarily on the Website.
5. The Website uses personal data for the following purposes:
   • Handling inquiries via the contact form
   • Providing ordered services
   • Displaying offers or information
6. The Website collects information about users and their behavior as follows:
   1. Through data voluntarily entered in forms, which is subsequently processed in the operator’s systems.
   2. By storing cookies on user devices.

2. Selected Data Protection Methods Used by the Operator

1. Login areas and personal data entry points are protected at the transmission layer (SSL certificate). This ensures that personal data and login information entered on the site are encrypted on the user’s computer and can only be read on the target server.
2. The operator periodically changes administrative passwords.
3. To protect data, the operator regularly creates backup copies.
4. A critical aspect of data protection is the regular updating of all software used by the operator for processing personal data, particularly through frequent updates of software components.

3. Hosting

1. The website is hosted (technically maintained) on servers operated by: lh.pl.

4. Your Rights and Additional Information on Data Use

1. In certain situations, the Administrator has the right to share your personal data with other recipients if necessary to fulfill the contract with you or to meet legal obligations. This includes the following recipient groups:
   • Hosting service providers under a data processing agreement
   • Payment operators
2. Your personal data processed by the Administrator is not retained longer than necessary to perform activities specified by individual regulations (e.g., accounting laws). For marketing data, it will not be processed for more than 3 years.
3. You have the right to request from the Administrator:
   • Access to your personal data
   • Rectification
   • Deletion
   • Restriction of processing
   • Data portability
4. You also have the right to object to the processing of personal data for legitimate interests pursued by the Administrator, including profiling. However, the right to object cannot be exercised if there are valid, legitimate grounds for processing that override your interests, rights, and freedoms, especially for establishing, pursuing, or defending legal claims.
5. You have the right to file a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
6. Providing personal data is voluntary, but necessary to use the Website.
7. You may be subject to automated decision-making, including profiling, to provide services under the contract and for the Administrator’s direct marketing.
8. Personal data is not transferred outside the European Union.

5. Information in Forms

1. The Website collects information voluntarily provided by the user, including personal data if entered.
2. The Website may save information about connection parameters (timestamp, IP address).
3. In certain cases, the Website may save information linking data entered in the form to the user’s email address. In this case, the user’s email address appears within the URL of the page containing the form.
4. Data entered in forms is processed for the purpose specified by each specific form (e.g., service request processing, sales contact, service registration). Each form’s context and description clearly explain its purpose.

6. Administrator Logs

1. User behavior on the website may be logged. This data is used for website administration.

7. Important Marketing Techniques

1. The operator uses statistical traffic analysis on the site through Google Analytics (Google Inc., USA). The operator does not share personal data with the service provider, only anonymized information. This service uses cookies on the user’s device. Users can view and edit their preferences regarding Google’s advertising network data through the tool: Google Ads Preferences.

8. Information on Cookies

1. The Website uses cookies.
2. Cookies are IT data, especially text files, stored on the user’s device and intended for use on the Website’s pages. Cookies generally contain the name of the originating website, the storage duration on the user’s device, and a unique number.
3. The entity placing cookies on the user’s device and accessing them is the Website operator.
4. Cookies are used for the following purposes:
   1. Maintaining the user’s session (after logging in), so that the user does not have to re-enter login and password on each subpage.
   2. Achieving the objectives outlined above in the “Important Marketing Techniques” section.
5. Two main types of cookies are used within the Website: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s device until logging out, leaving the website, or closing the browser. Persistent cookies are stored on the user’s device for the time specified in the cookie parameters or until deleted by the user.
6. Internet browsers typically allow cookies to be stored on the user’s device by default. Website users can change these settings. Browsers allow cookies to be deleted or automatically blocked. Detailed information can be found in the help or documentation of your browser.
7. Limiting cookies may affect some functionalities available on the Website.
8. Cookies stored on the user’s device may also be used by entities cooperating with the Website operator, particularly Google (Google Inc., USA), Facebook (Facebook Inc., USA), and Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Give and Withdraw Consent in Practice?

1. If the user does not wish to receive cookies, they can change their browser settings. Disabling cookies essential for authentication, security, and user preference maintenance may hinder or, in extreme cases, prevent the use of the Website.
2. To manage cookies, select your browser from the list below and follow the instructions.
   • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera
   Mobile devices:
   • Android
   • Safari (iOS)
   • Windows Phone

10. Impressum